Returns and refunds

Refund & Returns Policy

30-Day Money-Back Guarantee

If you are not satisfied with your Power Cord Bracelet, you may request a refund under our 30-day money-back guarantee within 30 days after delivery.

To qualify under this voluntary guarantee, contact us within 30 days of delivery at support@powercordbracelet.com with your order number and proof of purchase. The bracelet must be unworn and unused, with its tags and original packaging. We will provide return instructions and the return address. Please contact us before sending anything back.

This voluntary guarantee does not limit your statutory consumer rights. The unworn-and-unused condition above applies to the voluntary guarantee only.

Damaged, defective, or incorrect items

Please check your order when it arrives. If an item is damaged, defective, or incorrect, contact us as soon as possible with your order number and photographs where helpful so we can assess the issue and arrange an appropriate remedy.

Exchanges

If you would like a different item, the quickest option is to request a return for the original item and place a new order once the return is accepted.

European Union right of withdrawal

If your order is delivered within the European Union, you may have a statutory right to withdraw within 14 days of receiving the goods, without giving a reason. This policy does not limit any statutory consumer rights.

Refunds

After we receive and inspect an eligible return under the voluntary guarantee, we will let you know whether the refund is approved. Approved guarantee refunds are issued to the original payment method within 10 business days. Statutory withdrawals and other consumer remedies are handled within the timeframes required by applicable law. Your bank or card provider may need additional time to post the refund. If more than 15 business days have passed since approval, contact support@powercordbracelet.com.